Privacy Policy

Privacy Policy

This Privacy Policy describes how (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Madenfootwear.com (the "Site").

We understand that you trust us with your information, and we are committed to protecting your privacy and handling your data transparently and securely.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

We collect the following types of information:

A. Information Collected Automatically (Device Information)

When you visit our Site, we automatically collect certain information about your device. This includes data about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site.

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels (including pixels from social media platforms like Meta/Facebook, TikTok, etc., as indicated by our social media presence).

B. Information You Provide to Us (Order Information)

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. This includes your name, billing address, shipping address, payment information (including credit card numbers, PayPal account details), email address, and phone number.

  • Purpose of collection:
    • To provide products or services to you to fulfill our contract (processing your payment, shipping your order, and providing you with invoices and/or order confirmations).
    • To communicate with you.
    • To screen our orders for potential risk or fraud.
    • When in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.
  • Source of collection: Collected directly from you.

C. Customer Support Information

Information you choose to provide when communicating with us for support via email, phone, WhatsApp, or contact forms.

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Fulfillment Partners & Global Warehouses: As curates items from global partners, we share necessary shipping information (Name, Address, Phone Number) with these third-party warehouses and logistics providers solely for the purpose of delivering your order.
  • Payment Processors: We share payment data with secure payment gateways (like Stripe, PayPal) to process transactions. We do not store full credit card details on our servers.
  • Marketing Partners: We may share information with advertising partners (e.g., Meta, Google) to show you relevant ads.
  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

 

3. Behavioral Advertising and Cookies

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example, we use Google Analytics and social media pixels to understand how our customers use the Site.

 

You can opt out of targeted advertising by using the links below:

4. Your Rights

California Consumer Privacy Act (CCPA)

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the 'Right to Know'), to request that it be deleted, and to opt out of the sale of your personal information. To exercise these rights, please contact us through the contact information below.

General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to request that your personal information be corrected, updated, or erased. If you would like to exercise this right, please contact us.

5. Data Retention

When you place an order through the Site, we will retain your Order Information for our records for accounting, tax, and legal purposes unless and until you ask us to delete this information.

6. Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below:

Email: Hi@MadenFootwear.com Phone/WhatsApp: +13073105342 Address: 30 N Gould St, Sheridan, WY, United States

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